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Easy / No Hassle Return Policy
  • If you are not 100% satisfied with your purchase, you can return most new and unopened items!
  • We make returns easy, simply return your order within 30 days of receipt.
  • We'll refund or credit the value of the item and any taxes you were charged. Shipping charges are nonrefundable.
  • Please circle the item you wish to return on a copy of your original packing slip or sales order receipt.
  • Please write a reason for return.
  • Please provide a telephone number in case we have questions.
  • Size Exchanges: Customer is responsible for all shipping costs
  • Items marked "Handcrafted", "Special Order", "Final Sale" or "Closeout” are non-returnable.
  • All items must be returned in there original packaging including; documentation, warranty cards, manuals, all accessories, security seal, and shrink wrap.
  • We cannot accept returns of merchandise that are used, laundered, or soiled.
  • Items warrantied by the manufacturer must have a return authorization number (RMA)
  • Please insure items and obtain a tracking number for any returns.
  • All return shipping costs related must be pre-paid by the customer.
 
If you believe that an item is missing from your shipment:

Please verify that the missing item is identified on the receipt located inside the shipping box. Please note, only items shipped are printed on the packing list and charged on your credit card. If an item in your order is not in stock, we will notify you via email on the backorder and we will NOT charge your credit card for that item.

If you believe that we shipped and charged your credit card and a product is missing, please contact us immediately



Damaged or Defective Merchandise

I received the wrong product

Refused Shipments:

If you refuse your shipment you will be charged the actual cost of shipping your order. If you received free shipping you will be charged the actual cost of shipping and the return shipping.

 

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